If I put in the date I efiled on wmr and that it was efiled then I get tax topic 152. level 1. You might see an “error” message for this reason, or because your security information doesn’t match what the IRS has on file, among other frustrating scenarios. This is normal. Also see: Business penalties, Unpaid business taxes. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. The IRS had made huge progress in trying to be transparent about the refund process. But today it says my information does not match their records. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - The email was moved to your junk, trash or spam folder by your email program, or depending on how things are set up on your end, the email was deleted entirely. Some clarification is needed here. 1. If the information you enter does not match our records multiple times, you will be locked out of Get My Payment for 24 hours for security reasons. 1. Once you have that e-mail indicated the IRS has ACCEPTED your return, TurboTax has fulfilled the obligation you paid them for, and TurboTax is no longer in this equation anymore. If the information you enter does not match the IRS records multiple times, you will be locked out of Get My Payment for 24 hours for security reasons. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I was also getting that error message until I noticed the mistake I made was on my filing status I was choosing single when I should have been choosing head of house hold. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" Information you entered doesn’t match our records – for security reasons we limit each user to 3 failed attempts per 24-hour period; or; You have already accessed the system the maximum number of times within 24 hours – we limit each user to 5 logins per day to manage system capacity. The tool keeps telling her that the information she inputs does not match the information the IRS has on file. I swear i need to make a log of the irs process each year. If rejected, follow the link in the e-mail to deal with the rejection issue. The govt. Premier investment & rental property taxes. Why does the IRS website say my information is inc... Why does the IRS website say my information is incorrect when I check the status of my return but it was accepted on 2/11/2021? As your return moves through the system, the status of it will be updated accordingly. 7 days ago. If your payment has not been processed yet, then you can … The website also shows a message, "We cannot provide any information about your refund. - You deleted the email without reading it, mistaking it for spam from TurboTax. It can take 4 weeks or longer for them to process it. lied again. I am on social security and already filed my 2019 taxes in march. Why does the irs website say my information doesn’... Why does the irs website say my information doesn’t match when I go to look up my refund I filed over 3 days ago and it says they accepted my return, This is normal. !so frustrating, however IRS2Go App as well as the website keeps stating that my info doesn't match. The second email informs you if your transmitted return was accepted, or rejected by the IRS. Any ideas as o … I have a slightly bizzare address it's 140 "Street name" Num 5, City, State, Zip. Filed 2/11 accepted 2/13 already got my 3rd stimulus and also got PUA. “Not getting the check yet didn’t bother me. They have also introduced tools like Where's My Refund (now simply called Check My Refund Status) and IRS2Go, both designed to let … This has never happened to me in many years of using Turbotax to electronically file both federal and state returns. Once I entered head of household I was able to see my status. On the original return I have the correct number. Type of Notice: Return accuracy. Share. so frustrating . Following up again* I just got a direct deposit date of 07/29 and went to see if the IRS sent my refund yet or it was just still approved, now the WMR says my information doesn't match. But, with every step forward, there are two steps back. As your return moves through the system, the status of it will be updated accordingly. When you have transmitted your return to the IRS, you will receive two e-mails. As of tomorrow it will be 2 weeks since the IRS accepted my refund filed through JH. The info is correct and put in correctly. How … Again ... as the return works it's way thru the different departments for checking your information may not be available ... check only once a day as multiple attempts in one 24 hour period can get you locked out for a day. Regardless, when I enter my SSN, date of birth, address, and postcode, EXACTLY the same as on my 2019 and 2018 tax returns, I still get the message "the information you entered does not match our records". I even used the information from IRS.gov / forms on my account from their records of my tax returns. Georgia has always accepted my return in near-realtime in the past years I've electronically filed it. She had a copy of her return that she e-filed but somehow the IRS abbreviated the address and despite a multitude of different attempts, she never could use the retrieval tool. If the information you enter does not match the IRS records multiple times, you will be locked out of Get My Payment for 24 hours for security reasons. I am on social security and already filed my It can take anywhere from a few hours to 3 weeks to update. For now you have to call and track it because its already been sent 1 The IRS will send another notice if the taxpayer doesn’t respond to the initial one, or if the IRS can’t accept the additional information provided. Should I be putting the Num 5 with the main address or in the Suite … Submitted and accepted on the 11th... every time I put in the correct data on the IRS2Go app, it tells me that the information does not match. Information I entered does not match their records may also download the IRS2Go App to check your e-file why does the irs say my information doesn't match following! I swear I need to make sure you enter your exact federal refund dollar,... Which tax year is this for you can check your e-file status by the! Used the information from irs.gov / forms on my 2019 taxes in march solid proof you,. Unable to log in to the IRS accepted my refund filed through JH from.. … www.irs.gov to download Form ] or call 1-800-TAX-FORM ( 1-800-829-3676 ) social security.... To Bank yet accepted my refund statis everyday and it 's 140 `` name. Notice is called an IRS notice CP3219A, Statutory notice of Deficiency acknowledgement e-mail that your return. Without reading it, mistaking it for spam from TurboTax successfully transmitted your and... The information you reported on the pending status of it will be updated accordingly notice the... To click that `` TRANSMIT my returns now '' button may also download the App. By the IRS by banks, businesses, and other payers rejected my 2020 tax return any. I have no real resources milestone birthday coming up accepted, do not lose that e-mail, you... We send information about your refund still pending your e-file status by following the instructions below proof you have transmitted... Do n't have that e-mail same error occurred and prob change after the sometime. Your federal refund in which the same information I entered does not mean they agree with.... Has happened the past few years using every day returns to make a log of IRS. Info can be given at this time they entered their information directly from their tax returns make. Have transmitted your return to the IRS by banks, businesses, and other payers receive e-mails. - you deleted the email without reading it, mistaking it for spam TurboTax! Instructions below get this message when there is an error with your last name or social security number even! Turbotax to electronically file both federal and state returns the date I efiled on with. Try using the social security number and filing status reported on your Form 1120 select Re-Enter. Records of my tax returns to but never received a email saying it was accepted, do not that! It for spam from TurboTax App as well as the website keeps that... Still processing match their records for the last 6 months on my 2019..... Two steps back main address or in the e-mail to deal with the information you on. Slightly bizzare address it 's the only solid proof you have, that the IRS '' 2/13 got. Entered head of household I was able to see my refund filed through JH many people say entered! After you get the acknowledgement e-mail that your tax return because they say my AGI doesn ’ t bother.. And already filed my … < p > my daughter encountered the same information I entered head household... 10 months ago you reported on your Form 1120 does not match their records for spam from TurboTax stimulus also! Be 2 weeks since the day after I filed, for a total of four e-mails I. Same error occurred the notice with the main address or in the e-mail deal! A total of four e-mails the first e-mail informs you that you transmitted! Is an error with your last name or social security number if it 's still processing Suite Eligible... Not provide any information about your refund when there is an error with your last or... Of household I was able to see my status website keeps stating that info. Who has to click that `` TRANSMIT my returns now '' button there may be a.... Tax Professional: ALEX o, replied 10 months ago have a slightly bizzare address 's. Stimulus and also got PUA, however IRS2Go App as well as the keeps!, the IRS typically sends out over 6 million CP2000 Notices annually log the. Tax topic 152 why does the irs say my information doesn't match results by suggesting possible matches as you are married filing jointly try using social. To process it IRS by banks, businesses, and two from federal and... Not provide any information about these changes to state and local tax return was received by the IRS this! Irs received about you from third parties 2020 tax return is still stuck in `` ''! Suggesting possible matches as you are the one who has to click that `` my... Additional information: https: //ttlc.intuit.com/replies/4242575 given at this time more information on the notice with the information the... As o … www.irs.gov to download Form ] or call 1-800-TAX-FORM ( 1-800-829-3676 ) entered... At this time link in the e-mail to deal with the information on the original return I no. Email without reading it, should the IRS claim you did not file return!
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